New Water Connection
Dear esteemed customers, We would like to inform you the process of applying for new water connection.
The documents required include;

  • Ownership document i.e Title deed, allotment letter, sale agreement
  • Copy of national identification card (ID)
  • Copy of KRA Pin
  • Kindly submit the above documents at our customer service

Connection Type

Approved (Kshs.)

Domestic Consumer (single dwelling)

1,500

Domestic Consumer (single connection serving more than one single dwelling including flats) consuming more than 200 cubic meters

10,000

Water Kiosks where anticipated monthly consumption is:

 

Less than 50M3

1,000

Between 50M3 and 100M3

2,000

Between 100M3 and 150M3

2,500

More than 150M3

3,000

Retail shops, workshops and offices consuming more than 10 cubic meters

3,000

Bar, restaurant and lodgings more than 15 cubic meters

5,000

Hotel class ‘A’ and ‘B’ less than 150 cubic meters

10,000

Hotel class ‘C’ and ‘D’ more than 150 cubic meters

15,000

Hospitals more than 150 cubic meters

20,000

Minor Construction site (temporary connection) less than 200 cubic meters

10,000

Large construction site (temporary connection) more than 200 cubic meters

50,000

Light industries less than 200 cubic meters

10,000

Medium industries 200 to 300 cubic meters

15,000

Heavy industries more than 300 cubic meters

20,000

Health centres/dispensaries less than 150 cubic meters

5,000

Schools/colleges/other institution more than 200 cubic meters

10,000

Schools less than 200 cubic meters

5,000

Topping up of consumer deposit after disconnection based on actual average consumption for domestic consumers

The actual cost subject to a minimum cost of 2,500

For any enquires, kindly contact our customer services on:  +254743944896 OR 0202022651

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